Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from solstice-ag.myshopify.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information using: Cookies – small data files placed on your device. For more information, visit www.allaboutcookies.org. Log files – track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps. Web beacons, tags, and pixels – electronic files used to record browsing behavior.
Additionally, when you make or attempt to make a purchase through the Site, we collect your name, billing and shipping address, payment details (including credit card numbers), email, and phone number. This is “Order Information.”
“Personal Information” includes both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to: Fulfill orders (including processing payments, arranging shipping, and sending invoices/confirmations) Communicate with you Screen orders for potential risk or fraud Send product or service updates (based on your preferences)
We use Device Information to: Screen for risk/fraud (especially your IP address) Improve and optimize the Site (e.g., analytics, campaign performance)
THIRD-PARTY SERVICE PROVIDERS
We use third-party platforms and service providers, including Shopify Inc., for web hosting, e-commerce operations, payment processing, and data storage. These providers process information on our behalf and are contractually required to maintain appropriate security safeguards. However, Front Row Ag does not control and cannot guarantee the security of data handled by these third parties. Any breach or unauthorized access within their systems will be governed by their respective privacy and security policies.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above. For example: Shopify – powers our store. See Shopify’s Privacy Policy. Google Analytics – helps us understand how customers use the Site. See Google’s Privacy Policy and opt-out options. We may also share your information to comply with legal obligations or protect our rights.
LIMITATION OF LIABILITY FOR SECURITY INCIDENTS
While we implement reasonable physical, technical, and administrative measures to safeguard personal information, no system or network is completely secure. To the fullest extent permitted by law, Front Row Ag shall not be liable for any damages, losses, or claims arising out of or related to any unauthorized access, use, disclosure, or alteration of your information resulting from events beyond our reasonable control, including but not limited to breaches or failures by third-party platforms such as Shopify, payment processors, or hosting providers.
BEHAVIORAL ADVERTISING
We use your Personal Information to show you targeted ads and marketing we think you'll find relevant. For more on how targeted advertising works, visit the Network Advertising Initiative.
You can opt out of targeted advertising here: Facebook Google Bing Digital Advertising Alliance
DO NOT TRACK
We do not change our data collection or usage practices when we detect a Do Not Track signal from your browser.
YOUR RIGHTS
If you're a European, Californian, or Canadian resident, you have special rights. To exercise these rights, contact us using the information below. We process your data to fulfill orders or pursue our legitimate business interests. Your data may be transferred outside of Europe, including to the U.S. and Canada.
California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include the right to request access to the personal information we hold about you, request deletion of your personal information (subject to legal exceptions), and opt out of the sale or sharing of your personal information.
To exercise any of these rights, please contact us using the information listed in the “Contact Us” section below. We will not discriminate against you for exercising your privacy rights. For verification, we may need to confirm your identity before fulfilling your request.
European Union and United Kingdom Data Protection
For individuals located in the European Economic Area (EEA) or the United Kingdom, Front Row Ag acts as the “data controller” of your personal information. We process your personal data only when we have a lawful basis to do so, such as: (i) to fulfill a contract with you (e.g., completing your order), (ii) when we have a legitimate business interest (e.g., marketing or analytics), (iii) with your consent, or (iv) to comply with legal obligations.
You may also have the right to restrict or object to processing, request data portability, and lodge a complaint with your local data protection authority.
Canadian Privacy Rights
Canadian residents have the right to request access to personal information we hold about them and to request correction of inaccuracies, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Requests may be made in writing using the contact details below.
DATA RETENTION We keep your Order Information for our records unless you ask us to delete it.
BREACH NOTIFICATION AND COOPERATION
In the event of a security incident affecting your personal information, Front Row Ag will take all reasonable steps to assess the impact and comply with applicable notification requirements. Where a breach occurs within a third-party platform, we will coordinate with that provider to ensure affected individuals are notified in accordance with applicable law. Our obligations are limited to providing notice and cooperating with remediation efforts; we do not assume liability for actions or omissions of third-party service providers.
CHANGES
We may update this Privacy Policy periodically to reflect changes to our practices, operations, or legal requirements.
MINORS
The Site is not intended for individuals under the age of 21.
SMS COMPLIANCE
No mobile opt-in data will be shared with third parties or affiliates under any circumstances. SMS opt-in is voluntary and used only for communication relevant to your order or preferences.
DISCLAIMER OF WARRANTIES AND LIMITATION OF DAMAGES FRONT ROW AG PROVIDES ALL SERVICES “AS IS” AND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING SECURITY OR PERFORMANCE OF THIRD-PARTY PLATFORMS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRONT ROW AG’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS POLICY SHALL NOT EXCEED THE AMOUNT YOU PAID TO FRONT ROW AG, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT.
CONTACT US
If you have any questions, complaints, or need more information, contact us at:
Email: order@solsticeag.com
Mailing Address:
Front Row Ag
6949 Speedway Boulevard, Suite 111
Las Vegas, Nevada 89115 United States